In 2017, MNTC earned the Oklahoma Quality Award at the Achievement of Excellence level through the Oklahoma Quality Foundation. The Oklahoma Quality Award criteria provides Oklahoma businesses and organization with a framework to promote the principles of performance excellence and sharing of best practices. The criteria focuses on seven specific areas: Leadership; Strategy; Customers; Measurement, Analysis and Knowledge Management; Workforce; Operations; and Results.
“The Oklahoma Quality Award Criteria - based on the Malcolm Baldrige Criteria for Performance Excellence - provides MNTC with a strong business framework model. We use it to align our strategic planning and quality management system to continuously meet our mission: to prepare our students and business clients for success, change lives and build better tomorrows for our customers and community,” said MNTC Executive Director of Quality Services Karla Marshall.
The Oklahoma Quality Foundation’s mission is to be a catalyst for economic prosperity in Oklahoma by promoting the principles of performance excellence and sharing of best practices. There are three levels of performance that organizations can strive to attain: Commitment, Achievement and Excellence.
For-profit and non-profit companies can benefit from the performance-driven excellence programs available through the Oklahoma Quality Foundation as they can assess areas of strength and address challenges they face to determine paths for improvement. Going through the process promotes excellence in processes among employees and allows businesses to be more competitive in their industries.
Organizations that apply for the Oklahoma Quality Award prepare a 50-page application that answers questions in each of the seven areas within the criteria. A team of trained examiners review the application, then are on site at the organization to determine if the criteria requirements are in place. The application and examination process provides a detailed feedback report outlining both strengths and opportunities for improvement within the business or organization. The process of the Oklahoma Quality Award has the mission to be a catalyst for promoting the principles of performance excellence and highlighting those Oklahoma businesses and organizations that achieve the award level.
To learn about the Oklahoma Quality Foundation’s awards process visit oklahomaquality.com.
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